We are HIRING

DIGITAL & CUSTOMER SERVICE SPECIALIST
Exciting opportunity with a rapidly growing innovative business is waiting for you!

ABOUT THE COMPANY

Firstly, variety is key, with us, there is no working day that is ever the same, this is not a mundane role, this business and position is thought provoking, innovative & fun. You will be trained and learn more than you ever thought imaginable about the promotional products & fundraising sector.

We have two brands; Fundraise Factory www.fundraisefactory.com , helping groups fundraiser smarter, this brand has grown considerably in the last three years since start-up, and in early 2022 we are launching our business model globally which means huge opportunities for the right candidate. The second brand is Promo Factory www.promofactory.co.nz where we offer high quality branded b2b merchandise and corporate apparel. We have been in the promotional industry for 20 yrs. If you want to work for a privately NZ owned, innovative, creative, fun industry and work environment then we want to hear from you.

OUR IDEAL PERSON & SKILLS NEEDED

We are looking for someone with the below skills & attributes!

A creative thinker with positive outlooks

A rockstar who can smash out social media posts, emails & digital engagement

Great customer service skills

Excellent communication & presentation skills

High attention to detail

Friendly & professional demeanour

Full experience on PC , excel & word programmes

Critical thinking & problem solver

Your able to work under pressure

Willing to learn new software programmes.

Ability to Prioritize, be self-motivated, and time efficient.

An AWESOME team player!

THE ROLE

40 hours per week

Digital Marketing

Creating engaging content & posts on our Social Media channels

Helping to Develop social marketing plans & implementing

Creating & designing effective email campaigns

Creating marketing collateral & helping deliver successful events

Developing and growing our private groups & ambassador programmes

Overlooking Website & new products

Customer Service

Managing incoming phone & email enquiries

Helping manage production/sales pipeline
Managing live online enquiries
Generating Quotes & Processing orders when needed

Customer onboarding support

Overlooking online orders & live fundraising campaigns/reports

Stock management, Courier & Despatch support

BENEFITS & PERKS

Great Salary & KPI bonus structure
Free samples & wholesale discounts to all products
Frequent social outings and tradeshows
Opportunity to be part of an international launch.
Support & FREE training in Industry & Role related programmes & courses
Fun, Friendly, and relaxed work environment!

LAST NOTE

We are on a mission growing both our brands and launching Fundraise Factory globally. We are eager to find our digital/customer service superstar team member to join us on this exciting new journey! In a nutshell we are looking for a vibrant person, with initiative and sees an opportunity when given one. We have a lot to offer, and this is not just another job, this is a career with exciting opportunities. We are NOT looking for a clock watcher!

YES, PICK ME, I WOULD LOVE THIS JOB!

Great, we would love to hear from you. Please email us explaining why you would suit this role and our brands. We are keen to here any ideas or visions you might have and what sets you apart from the rest.

Attach your CV & email bo@fundraisefactory.com

We will reply to you same day to acknowledge your application, and let you know in due course if you are the successful candidate that made it to the interviewing process.

Please note: Start date will 1st February 2022